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Sonnenhof conditions

Information for
your holiday in Going

Our conditions give an overview of the booking info, and all relevant information for your holiday in Going, which you will need for your planned stay at the 4-star superior Hotel Sonnenhof on the Wilder Kaiser. They will help you to plan your holiday, so that all uncertainties are eliminated, and you can enjoy a relaxing stay with us.


If you still have questions, feel free to contact us at any time.

 
Arrival and departure

Your room is ready for occupancy from 3 pm on the day of arrival. If you arrive after 5 pm, please call us. Please vacate your room on the day of departure until 11.00 am! The day of arrival starts with the Tyrolean Marende (snack), the day of departure will end with breakfast. You can still use our swimming pool until 1 pm on the day of departure, after that you will be charged.

Opening hours
  • Breakfast: 8 - 10.30 am
  • Lunch snack: 11.30 am – 1 pm 
  • Snack in the afternoon: 15 – 17 pm
  • Dinner: 18.30 - 20 pm
    One to three times a week we offer a themed buffet. 
  • Pool: 7 am – 21 pm
  • Sauna: 15 – 19 pm 
  • Fitness room: 8 am – 21 pm
  • Active room: 7 am – 24 pm
 
Pets

Dogs: € 12,- per night, without food.
Dogs are allowed in the conservatory for breakfast and dinner.

Tourist tax

The tourist tax is € 2,- per person and night (children up to the age of 14 are free).

Cancellation condition

The Austrian Hotel Contract Regulations (www.hotelverband.at) apply with regard to cancellation.
We recommend a cancellation insurance via the European insurance!

Short stay supplement

1 to 6 days + 10%

Minimum stay

In winter, we have a minimum stay of 1 week (Sunday to Sunday).
The same applies in summer during the tourist season. In summer and in winter, we have Sunday as the day of arrival.

 
Recommendation

For every room, no matter how many people, you will receive a credit for your recommendation. Valid in the hotel and in the Verena apartment. According to the length of stay in the recommended room, you will get: 

1-3 days a voucher of € 20,-
4-6 days a voucher of € 35,-
from 7 days a voucher of € 50,-   


The voucher can only be issued, when the holiday in the recommended room has been completely finished.